Client Feedback


One of our constant aims is to ensure that we give our clients the best service possible. If you have recently been involved with us in any client capacity (eg direct client, member of committee), we would appreciate feedback on your experience of our service.

It would therefore be very helpful if you could answer a few questions.

To do this either click here to download our feedback form in MS Word format or fill in the online form below.

 
   
Online Form
 
NOTE Fields in Red must be completed:
   







How would you rate the overall satisfaction with the project?

Very Satisfied Satisfied Dissatisfied Very Dissatisfied



Meeting project objectives

Very Satisfied Satisfied Dissatisfied Very Dissatisfied

Understanding of project context

Very Satisfied Satisfied Dissatisfied Very Dissatisfied


Information used

Very Satisfied Satisfied Dissatisfied Very Dissatisfied


Analytical methods used

Very Satisfied Satisfied Dissatisfied Very Dissatisfied


Ability to add value/generate ideas

Very Satisfied Satisfied Dissatisfied Very Dissatisfied


Quality of interaction/meetings

Very Satisfied Satisfied Dissatisfied Very Dissatisfied


Quality of presentations

Very Satisfied Satisfied Dissatisfied Very Dissatisfied


Quality of our staff

Very Satisfied Satisfied Dissatisfied Very Dissatisfied


Final report: Content

Very Satisfied Satisfied Dissatisfied Very Dissatisfied


Final report: Appearance

Very Satisfied Satisfied Dissatisfied Very Dissatisfied


Meeting deadlines

Very Satisfied Satisfied Dissatisfied Very Dissatisfied


Value for money

Very Satisfied Satisfied Dissatisfied Very Dissatisfied



Criterion A

Very Satisfied Satisfied Dissatisfied Very Dissatisfied

Criterion B
Very Satisfied Satisfied Dissatisfied Very Dissatisfied

Criterion C
Very Satisfied Satisfied Dissatisfied Very Dissatisfied


Have you any comments or suggestions on
how we might improve our service to you?



Would you use Fitzpatrick Associates again?
Yes No

Other Comments




Thank you for your time.

Please e-mail completed form to Monica Keane, at:
info@fitzpatrick-associates.com

Or post to:     Fitzpatrick Associates,
122 Ranelagh Village
Dublin 6
Ireland.

Or fax to:      (353-1) 4966028


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Your Name:

 
Your Organisation:
 
Title of the Project
in which you were involved:
 
Please rate the specific aspects of our service
listed below:
 
If there are
additional criteria
that you would
use to evaluate
our service,
please say what
they are and how
we rate: